Our Company
At Platinum Plumbing we pride ourselves on our professionalism and integrity. We are passionate about delivering quality workmanship, reliability and open communication for every client.
QBCC: 15040724
Large team of qualified plumbers available 24 hours a day, 7 days a week
Strong and successful background, with over 15 years industry experience
Servicing all your residential, commercial, emergency and maintenance plumbing needs across the Greater South East QLD region
We utilise cutting edge technology and systems to ensure we offer all clients the best solution for all plumbing needs.
Our Management Team
Below is our management team, we also have a large team of qualified plumbers and apprentices who are incredibly hard working and are dedicated to delivering professionalism and integrity to every client.
Our team are our biggest asset and we have no doubt you will find them trustworthy, efficient and driven to provide the best possible service.
Andrew
managing Director
Adrian
Supervisor - Commercial & New Build
Bernadette
operations Manager
Chris
supervisor - Residential & Maintenance
Frequently Asked Questions
Got a question? We are more than happy to help, take a look at our FAQ’s below.
If you can’t see your question here, call our friendly team on 07 5452 7880 or email admin@platinumplumbingqld.com. We would love to be of assistance.
What is the most common plumbing problem?
One of the most common plumbing problems is blocked drains. Blocked drains are a serious inconvenience and can lead to additional damage if not addressed quickly. It is important to call a qualified plumber as soon as you notice any signs of a blockage, such as slow draining water and strong odours coming from your pipes. Our professionals will be able to assess the issue and recommend the best solution.
What causes blocked drains?
Blockages prevent water and waste products from flowing freely down the pipe. Drains can become blocked for a number of reasons, including any of the below. Our tradesman are equipped with the latest high pressure water jetting equipment and CCTV technology to help determine the issue and get your water flowing freely again. Book via this online form.
Build up of solidified fat / grease
Build up of soap scum / hair
Low quality toilet paper
Flushing baby wipes or wet wipes
Broken, collapsed or damaged pipe
Tree root entry
Foreign objects caught in the drain (toilet cleaner cages, rocks, toys or jewellery)
How do I fix a blocked drain?
To fix a blocked drain, you'll need to assess the cause of the blockage and choose an appropriate solution. To diagnose the problem more precisely, our team can use CCTV equipment to inspect your pipes. Once the cause is identified, we can use a suitable remedy to unblock the drain, including high pressure water jetters and other specialised equipment.
What causes a dripping tap?
An old or incorrectly installed washer is the most common common cause of a leaking or dripping tap. Damage or old age will also cause taps to leak/drip If you have a leaking or dripping tap, book a visit from one of our plumbers via this online form or call now.
Our experienced plumbers will inspect your tap and identify the cause. They will provide accurate advice on whether the tap needs to be serviced or replaced then complete works in accordance with your budget and requirements.
My kitchen sink mixer is leaking, how can I fix this?
Depending on the brand of your mixer and where water is leaking from, the mixer will either need to be serviced or replaced with a new mixer tap. Our plumbers are available to attend your home or business anywhere on the Sunshine Coast, simply book via this online form or call now.
Why don’t I have any hot water?
No hot water can be due to either a plumbing or electrical issue. Call us now and we’ll troubleshoot with you over the phone to help determine the cause. We can then send a plumber to your property to get the issue resolved or refer you to our trusted electrician. Simply book via this online form or call now.
Whenever the water is being used I can hear a loud banging noise. What causes this?
This is commonly known as “water hammer”, which is the sound of fast moving water suddenly stopping when a tap turns off. The noise occurs when water collides with the closed valve - a hydraulic shock causes the loud banging noises. Left unattended, water hammer can lead to an array of major plumbing problems in the future including burst pipes, loose fittings or damage to fixtures.
If you have this issue in your home or business on the Sunshine Coast, book a visit from one of our plumbers via this online form or call us today.
Why does my toilet keep making a gurgling sound when flushed?
Any unusual or gurgling type noises should be looked at by an experienced and qualified plumber as soon as possible. A gurgling noise often indicates that there is a partial blockage in the drain, so it’s best to get this sorted now before it gets worse or becomes an emergency. Our plumbers are available to attend your home or business anywhere on the Sunshine Coast, simply book via this online form or call us today.
Why wont my toilet stop running after it has been flushed?
f your toilet cistern is running or dripping, more than likely either the inlet valve or outlet valve washer needs replacing. To save water, get the issue fixed by one of our experienced and licensed plumbers on the Sunshine Coast by booking at this online form or call us today.
I need a new toilet. Can I supply the plumbing materials and get your plumbers to install it?
Not all toilet suites are the same and it’s important to check the set out measurements before choosing your new toilet. While we are happy to install a toilet suite that you have purchased yourself, we recommend that you give us a call to discuss your requirements first. We offer free site visits to quote on the best possible replacement.
We supply quality toilet suites at affordable prices, and we’ll even take your old toilet away to dispose of it.
Our plumbers are available to attend your home or business anywhere on the Sunshine Coast, simply book via this online form or call us today.
I’m purchasing a property. Can you do an assessment prior to purchase?
Got your building and pest inspection for your new property? Great! Now, have you had the plumbing inspected?
The building inspection would have included a few basic plumbing checks, like the way the taps turn, the presence of a hot water unit and a toilet that flushes. However, building inspectors aren’t qualified plumbers, so they can’t assess the unseen aspects of a plumbing system. For example, they wouldn’t:
detect a tree’s root system damaging underground piping
see rust inside of the hot water system
notice inadequate water pressure
A plumbing health check by our qualified plumbers before you purchase your house ensures you’re fully aware of potential problems. Request a full inspection and report today via this online form or call on 5452 7880.